Remote automation & cold-chain diagnosis: your faults, ranked, in one session.
Every week a silent alarm or a badly tuned control program stays in place, your product is exposed. One engineer, 4 hours, one written report with what is failing and what to do next.
What you get
- Review of the material you send: program exports, screenshots, alarm and temperature logs
- Live remote session with an engineer (or asynchronous, if time zones do not overlap)
- Written report: faults ranked by risk + concrete recommendations
- A clear next-step option, if you want one
What we diagnose
- PLC / HMI programs and control logic
- Cold-chain alarm logic: who gets notified, when, and what happens if nobody answers
- IoT dashboards that nobody uses, or that miss critical points
- Monitoring firmware and data that stops when the internet drops
How it works
Message us
Tell us the symptom on WhatsApp. We confirm scope and the material we need.
Send the files
Exports, screenshots, logs. Remote access only if you grant it.
Remote session
Live at a time that suits your zone, or in writing.
Report + next step
Dashboard, firmware or 10 h/month support — still remote.
Engineering work by the IMIND team
imind IoT is built by the IMIND S.A.S. engineering team. These are projects delivered by IMIND; the imind IoT monitoring platform itself is new and still in development.
Cold chain and refrigeration
- NIRSA
- Promarisco
Industrial laundry and diesel generators
- Maternidad Mariana de Jesús (Guasmo, Guayaquil): industrial laundry
- Hospital Pediátrico de Riobamba: industrial laundry
- Hospital Básico Arenillas: industrial laundry and diesel generators
- Buque Orión de la Armada del Ecuador: automatización de lavadora industrial
- Hospital Básico Huaquillas: diesel generators
Frequently asked questions
What do I need to provide?
Whatever describes the problem: program exports, screenshots, alarm and temperature logs, photos of screens, and remote access you control if needed.
I am in another time zone. How does it work?
We schedule a live session when our hours overlap, or we work asynchronously and deliver everything in writing.
What happens after the diagnosis?
You keep the report. If you want, we quote the next step — dashboard, firmware or monthly remote support — also 100% remote.
How do I pay?
We confirm the scope on WhatsApp and send you the payment details. Direct clients pay 50% upfront under a contract with IMIND S.A.S.
Every hour of risk has a price.
Get the report that tells you exactly where it comes from.